|
设施管理. 效能基准指南
Facility Management. Guidelines for Performance Benchmarking
参考页数：72P;A4
|
|
|
|
|
|
设施信息管理指南
Guide to facility information management
参考页数：42P;A4
|
|
|
|
|
|
ISO/IEC 20000-1和新ISO/IEC 20000-1"2005和2011版本间的差异"指导的合集
Collection: ISO/IEC 20000-1 and A guide to the new ISO/IEC 20000-1: The differences between the 2005 and the 2011 editions
参考页数：348P;A4
|
|
|
|
|
|
设备管理.设备管理中的类别和结构的分类学
Facility management. Taxonomy, classification and structures in facility management
参考页数：86P;A4
|
|
|
|
|
|
设备管理.设备管理过程指南
Facility management. Guidance on facility management processes
参考页数：48P;A4
|
|
|
|
|
|
设备管理.设备管理中的质量指导
Facility Management. Guidance on quality in Facility Management
参考页数：48P;A4
|
|
|
|
|
|
新版ISO/IEC 20000-1-2005和2011指南版本的差异
A Guide to the new ISO/IEC 20000-1: The differences between the 2005 and the 2011 editions
参考页数：310P;A4
|
|
|
|
|
|
信息技术.服务管理.服务管理系统要求
Information technology. Service management. Service management system requirements
参考页数：40P;A4
|
|
|
|
|
|
信息技术.服务管理.概念和术语
Information technology. Service management. Concepts and terminology
参考页数：38P.;A4
|
|
|
|
|
|
信息技术. 服务管理. ISO/IEC 20000-1-2011和服务管理框架之间的关系指南: ITIL
Information technology. Service management. Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL?
参考页数：58P.;A4
|
|
|
|
|
