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综合服务条款.消费者脆弱性的识别和响应用要求
Inclusive service provision. Requirements for identifying and responding to consumer vulnerability
参考页数：40P.;A4
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房地产经纪人服务.房地产经纪人服务条款要求
Services of real estate agents - Requirements for the provision of services of real estate agents
参考页数：24P.;A4
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客户服务收集.优质服务,竞争商业和BS 8477,BS ISO 10001及BS ISO 10002标准
Customer Services Collection - Quality Service, Competitive Business, and the standards BS 8477, BS ISO 10001 and BS ISO 10002
参考页数：280P;A4
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家具搬运作业.商业搬运服务
Furniture removal activities - Commercial moving services
参考页数：18P.;A4
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商业竞争的质量服务.客户服务标准的设定
Quality Service, Competitive Business - Setting the standard in customer service
参考页数：200P;A4
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客户联系中心.服务条款要求
Customer contact centres - Requirements for service provision
参考页数：34P.;A4
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维修.维修用文件
Maintenance - Documentation for maintenance
参考页数：28P;A4
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产品信息的通用规范.原理和方法
Generic specification of information on products - Principles and methods
参考页数：30P;A4
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旅行推销计划用国家规范
National specification for workplace travel plans
参考页数：40P.;A4
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娱乐潜水服务.潜水器潜水的入门课程要求
Recreational diving services. Requirements for introductory programmes to scuba diving
参考页数：22P.;A4
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