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调查服务提供实用规程
Code of practice for the provision of investigative services
参考页数:24P.;A4
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外包指南
Guidance on outsourcing
参考页数:86P.;A4
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调查服务提供实用规程
Code of practice for the provision of investigative services
参考页数:22P.;A4
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综合服务条款.消费者脆弱性的识别和响应用要求
Inclusive service provision. Requirements for identifying and responding to consumer vulnerability
参考页数:40P.;A4
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英国痴呆症友好型社区识别实施规程
Code of practice for the recognition of dementia-friendly communities in England
参考页数:48P.;A4
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卓越服务. 通过卓越服务提供卓越的客户体验
Service excellence. Creating outstanding customer experiences through service excellence
参考页数:34P.;A4
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服务能力标准等级量表
Service Capability Criteria Rating Scale
参考页数:
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合乎使用实例问题手册
Fitness-For-Service Example Problem Manual
参考页数:372P.;A4
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外包指南(ISO 37500-2014)
Guidance on Outsourcing (ISO 37500:2014)
参考页数:96P.;A4
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技术客户服务领域中移动辅助系统的使用案例
Use cases for mobile assistance systems in the field of technical customer service
参考页数:29P;A4
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